FAQ page

clinikaly is a trusted online store specializing in skincare, hair growth solutions, and scalp fungal protection capsules. We provide high-quality, dermatologist-recommended products for healthy skin and hair.

Yes, all our products are dermatologically tested and formulated with high-quality ingredients to ensure safety and effectiveness.

Currently, we do not offer one-on-one consultations. However, you can find detailed product descriptions and usage guidelines on our website.

Ordering on clinikaly is simple! Browse our products, add them to your cart, and proceed to checkout. Follow the instructions to complete your purchase securely.

Yes, we ship to all locations across India. Shipping charges and delivery times vary based on location.

Orders are usually processed within 24-48 hours and delivered within 3-7 business days, depending on your location.

Yes! Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery status.

We accept credit/debit cards, UPI, net banking, and digital wallets. Cash on delivery (COD) may be available for select locations.

We accept returns only for damaged or incorrect products. Please report any issues within 48 hours of delivery.

Contact our support team with your order details and a photo of the issue. If eligible, a refund will be processed within 5-7 business days.

Our support team is available Monday to Saturday from 9 AM to 6 PM UTC+05:30.